Influencing Skills & Personal Effectiveness

Influencing others without necessarily having authority over them is a vital skill both at home and at work.

Persuading others to appreciate your point of view and ideally to take appropriate action leads to success.  Indeed success in anything you undertake depends on effective communication. This workshop helps you to influence others more effectively through focusing your attention more on their needs than your own.  You learn how to appreciate the views of others and how different your
perspectives on a situation may be.  The workshop introduces you to a very effective six step process which helps you to achieve your desired outcome whilst enabling the other person(s) to benefit too.  

After taking part in this workshop, you will be able to:

  • Define influence and describe influencing skills
  • Clearly define exactly what you want to achieve within an influencing situation
  • Explain the six step influencing process
  • Demonstrate powerful and empowering non-verbal and verbal communication
  • Utilise appropriate questioning techniques to identify needs and opportunities
  • Understand the different ways in which people represent and process information internally
  • Develop rapport with a wide variety of types of people
  • Flex your behaviour to achieve the outcome you desire

Available dates

Please contact us for the next date

What People Say

“An incredibly powerful and insightful day which will cause me to think carefully before attempting to inflence others in future, to ensure that I achieve my desired outcome. Phil is a fantastic trainer who held my attention all day and really challenged my thinking.”

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